1. 说明: 假定你是王明(中国籍), 去海口旅游度假, 于2005年6月10日入住白云宾馆3002房间, 6月20日离店。临走时填写了一份问卷调查表。
                   
内容如下：

1）对酒店的总体管理感到满意
2）.对酒店提供的各种服务感到满意
3）建议:

A)因酒店位于海边, 交通不方便.周围的商业设施比较少, 建议酒店每天能提供免费班车, 方便来海边度假的住店客人去市区购买所需商品.

B)建议酒店与相关公司联系, 为住店客人提供租车服务.

Words for reference:
总体(的)overall,  商业(的)commercial,  班车shuttle bus,  相关公司related company
QUESTIONAIRE
To improve the quality of our service, we would be grateful if you’d complete the following questionnaire.
Name: __________           Nationality: __________    Room Number: _________
Deck-in Date _____________________     Deck-out Date ________________________
Did you receive polite and efficient service when you arrived?   Yes
Are you satisfied with the room service of our hotel? _________
What’s your opinion of our health facilities?  Good 
Please give your impression of our restaurant service. _________
Have you any other comments to help us make your stay more enjoyable?
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
                                                              Baiyun Hotel
                                                            General Manager
参考范文：

QUESTIONAIRE
To improve the quality of our service, we would be grateful if you’d complete the following questionnaire.
Name: Wang Ming          Nationality: Chinese    Room Number: 3002 
Deck-in Date  June 10th, 2005     Deck-out Date  June 20th, 2005 
Did you receive polite and efficient service when you arrived?   Yes
Are you satisfied with the room service of our hotel?   Yes 
What’s your opinion of our health facilities?  Good 
Please give your impression of our restaurant service.  Good 
Have you any other comments to help us make your stay more enjoyable?
I am satisfied with the overall management and services of the restaurant.
Nevertheless, there are two suggestions for you. First, as your restaurant is by the sea, the traveling is not quite convenient and commercial facilities are very limited. Therefore, I would appreciate if you could offer free shuttle buses to the customers every day. With the buses the guests on holiday can go downtown for shopping more convenient. Secondly, I hope the restaurant can contact the related company to provide the customers with car rental service.

                                                              Baiyun Hotel
                                                            General Manager