18、
1.Paragraph 2________
2.Paragraph 3________
3.Paragraph 4________
4.Paragraph 5________
A. Keep Your Voice Low All the Time
B. Put Yourself in the Boss’s Position
C. Propose Your Solution
D. Don’t Go in When You are Angry
E. Make the Issue Clear
F. Never Give in
标准答案： D,E,C,B

19、
5.If you want to ask the boss for anything, it is important to find out first________.

6.It is necessary to make clear to the boss____________

7.It is not wise to present the boss with a problem___________

8.You must be considerate and think of the troubles__________

A. to give the boss your advice

B. how he is feeling

C. the boss may have

D. what you really want to talk to him about

E. without suggesting a way to solve it

F. how unhappy you are

标准答案： B,D,E,C