Writing 1 hour 10 minutes
　　Part one
　　Question1
　　●The graphs below show the performance of a European country’smanufacturing and agricultural
　　Sectors in terms of exports and importsbetween 1991 and 2001.
　　●Using the information from the graphs, write a shortreport describing the general movements in exports, imports and the resultingbalance of trade
　　●Write 120-140 words
　　Part two:
　　Write an answer to ONEof the questions 2-4 in this part. Write your answer in 200-250words.
　　Question 2:
　　●The Managing Director of your company or organizationhas announced that reports on performance are to be produced by all departments.Your Hear of Department has asked you to produce the report about yourdepartment for the Managing Director.
　　●Write the report for the ManagingDirector, explaining:
　　A What aspects of your department function mosteffectively
　　B Which aspect is most in need of improvement
　　C How thisimprovement could be achieved
　　Question 3
　　●You work for an employmentagency. The following is part of a letter you have received from acustomer:
　　The temporary administrative assistant you sent us was totallyunacceptable. I certainly will not be using your agency again when I needtemporary staff.
　　●Write a letter to the customer:
　　A apologising for havingsent the unsatisfactory temporary worker
　　B giving reasons for whathappened
　　C explaining why what happened was exceptional
　　D offering somesort of compensation to the customer
　　Question 4
　　●Your Managing Directorhas decided that the company’s website should be improved and has asked you toconsider ways of going about this.
　　●Write a proposal for the ManagingDirector:
　　A Sunmarising the strengths and weaknesses the current website
　　Bsuggesting new services and information to be provided through the website
　　Cexplaining the benefits the improvements would bring.