2009年项目管理考试PMP精选试题四

发布时间:2010-01-20 共1页

25. The method most often used by project managers to solve conflict is—
A. Compromise
B. Confrontation
C. Smoothing
D. Negotiation
最常被项目经理用来解决冲突的方法是:  
A 妥 协的方式              
B 对话
C 消除冲突                 
D 谈判

26. Which of the following factors contributes the most to team communication?
A. External feedback
B. Performance appraisals
C. Smoothing over of team conflicts by the project manager
D. Collocation
以下哪一个因素对于项目团队成员之间的沟通意义最为重大:   。
A 来自于外部的意见反馈    
B 执行情况评估    
C 项目经理解决项目小组成员之间的矛盾与冲突   
D 集中办公

27. The primary communication skills you will use in working with functional managers will be -
A. Problem solving.
B. Negotiating.
C. Team building.
D. Public relations.
你在与职能经理一起工作时将使用的主要沟通技能是:
A.问题解决。
B.谈判。
C.团队建设。
D.公关。

28. A major stakeholder has requested that the project manager issue reports on the a mount of testing done throughout the life of the project, however testing is only a minor aspect of the quality control plan. it would be BEST for the project manager to:
A. issue the report as this is a major stakeholder and their needs would have been included in the stakeholder management plan.
B. do not issue the report as project resources should be expended on communicating information that contributed to success.
C. request details of the information the stakeholder needs in the report and provide that information to those handing the quality control.
D. have the stakeholder meet with the project sponsor to get the sponsor's agreement that project fund should be expended on this effort.
一名主要的干系人要求项目经理就项目生命周期整个过程进行的测试数量签发报告,然而,测试仅是质量控制计划的一小部分。项目经理最好:
A.因为这是一名主要干系人,其需求已经包含在干系人管理计划内,所以签发报告。
B.因为项目资源应该用在可以促进项目成功的信息的沟通上,所以不签发报告。
C.要求了解干系人需要在报告内包括的详细信息,并将信息转交给负责质量控制的人员。
D.安排干系人与项目发起人见面,并争取发起人同意将资金用到这项沟通工作上。

29.From the seller’s point of view, the contract is considered closed when    .
A)scope of work is complete
B)lesson learned is complete
C)the archives are completed
D)final payment is made
卖方角度,在下述情况下,合同被视为已经收尾?
A)工作范围已经完成
B)经验教训已经完成
C)档案已经完成
D)最终付款已经支付

30. During which step of procurement management would you use expert judgment?
A. solicitation
B. source selection
C. contract closure
D. solicitation planning
在采购管理那个过程中将使用专家判断?
A.询价
B.货源选择
C.合同收尾
D.询价计划

31. Which type of input is the primary cause of contract changes?
A. independent estimates
B. organizational policies
C. statement of work
D. change request
下述哪项输入是合同变更的主要原因?
A.独立估算
B.组织政策
C.工作说明书
D.变更申请
32. Evaluation criteria are an output of which process?
A. quality planning
B. risk response planning
C. solicitation planning
D. cost estimating
评估标准是下述那个过程的输出?
A.质量计划
B.风险应对计划
C.询价计划
D.成本估算

33.Your company wants to assign a resource that is not within the project scope to your project and asks you to bill that resource to the customer. This concerns you because you get a bonus for maximizing billings to the customer.
What is the best thing to do?
A)maximize customer billings in any ethical manner possible
B)ask for the customer’s approval before adding the resource to the project scope
C)ask for clarification of the intent of adding the resource
D)remind the appropriate members of the billing organization that monetary compensation is not worth compromising the integrity of the individual or the organization.
你的公司想把一种不在项目范围内的资源分配到你的项目,并让你给客户开该资源的票据。这件事让你很担心,因为你为最大量给客户开票据得到一笔奖金。要做的最恰当的事是什么?
A)尽可能以道德的方式最大量地给客户开票据
B)在把该资源加入项目范围之前征得客户的批准
C)请求澄清增加该资源的意图
D)提醒出票据组织的适当人员,不值得因货币补偿而使个人或组织的诚实度打折扣

34. Your project needs to have a major change in the equipment used on it. You know of a product that meets your needs, but you are worried that your brother owns the company that produces the product. What should you do?
A. Negotiate a good deal for the project with your brother.
B. Let the customer know of the issue.
C. Submit the bid and allow your brother to negotiate with the contracting office.
D. Eliminate your brother from bidding.
你的项目需要对项目所用的设备进行一项重大变更。你知道有一种产品可以满足你的需求,但你担心的是你的兄弟是生产这种产品那家公司的老板。你应怎样做?
A.为了项目与你的兄弟协商一个好价钱。
B.让客户知道这件事。
C.发出招标书并让你的兄弟与合同部门谈判。
D.不让你的兄弟参与投标。

35. You have a cost plus fixed fee contract with the customer and an arrangement with your manager whereby you will receive 10 percent of the contract fee as your payment for services. While completing the project, you discover that the actual cost will be lower than expected, thus decreasing your fee. What should you do?
A. Find ways to add tasks to the project that provide more customer benefits and increase costs.
B. Expand more of the critical path tasks so they cost more.
C. Purchase more expensive equipment.
D. Notify your manager of the probable decreased cost.
你与客户签订了一份成本及固定费用合同,你的经理根据合同决定给你合同费用的10%用于支付服务。在项目将要完成时你发现实际成本低于预测,因此就减少了你的费用。你应怎样做?
A.想办法给项目增加可以给客户提供更多好处的任务,以增加成本。
B.扩大关键路径任务,使它们花费更多。
C.购买更贵的设备。
D.把可能减少的成本通知你的经理。

36.All of following should be done by the project manager during project control EXCEPT
    .
A) Determine that a change has occurred
B) Ensure that a change is agreed
C) Make sure all changes are approved by management
D) Manage changes as they occur
在项目控制过程中,项目经理应该执行的工作不包括     。
A) 确定已经发生变更
B) 确保变更已得到同意
C) 确保所有变更都获得管理层批准
D) 在变更发生时,对变更进行管理

37. Performance reports are used to provide information to stakeholders on project scope, schedule, cost, and quality. Which statement most accurately describes this process?  
a. The configuration control board receives performance reports and generates change requests to modify aspects of the project.
B. Performance reporting focuses on examining earned value analysis to determine whether cost overruns will require budget revisions.
C. Performance reporting includes status reports, which detail where the project is now; progress reports, which describe accomplishments; and forecasts, which predict future status and progress.
D. Performance reporting includes histograms, flow charts,  and bar charts  to  show network dependencies and relationships.  
执行情况报告被用于向项目干系人提供关于项目范围、进度、成本 质量的信息,以下哪项
最准确地描述了这一过程?
A 结构控制委员会在收到执行情况报告后,产生变更需求以调整项目
B 绩效报告侧重于净值分析,以决定费用是否超支,是否需要调整预算
C 绩效报告包括状态报告(描述项目的当前状态)、进展报告  描述取得的成就)、预测(预
测未来的状态和进展)
D 绩效报告包括直方图、流程图、横道图,用来显示网络结构间的依存关系和相互联系

38. During the project closeout phase, most conflict arises from——
A. Schedule problems
B. Cost overruns    
C. Technical problems
D. Working interfaces   
在项目的收尾阶段,最多的矛盾来自于以下哪方面:   。
A 进度问题                                  
B 费用超支
C 技术问题                          
D 工作界面

39.A project is plagued by changes to the project charter. Who has the primary responsibility to decide if these changes arc necessary?
A. Project manager.
B. Project team.
C. Project sponsor.
D. Stakeholder.
项目被项目章程的变更所困扰。确定这些变更是否必要是下述哪位的主要负责?
A.项目经理。
B.项目团队。
C.项目发起人。
D.干系人。

40. Your new project to outsource work has been going badly. The project deliverables have changed three times, the functional managers keep removing people from the team, and the project baseline schedule has been adjusted four times in the first week. This is MOST likely due to a lack of:
A. s stakeholder management plan
B. a signed charter.
C. clear management direction.
D. a scope management plan.
新项目执行情况很糟糕,项目可交付成果变更了三次,职能部门经理不断从团队内抽调人员,在第一周内,项目进度基准计划就调整了四次。这很可能是由于缺少下述哪项造成的:
A.干系人管理计划。
B.签订的章程。
C.清晰的管理方向。
D.范围管理计划。

41. A project manager has just been assigned t0 a project that has been in progress for two months. A team member has requested more time on a task he is working 0n.The extra time needed will not delay the project,and the customer has emphasized the importance 0f completing the project 0n schedule.Who is responsible for approving this request?
A.Senior management.
B.Functional manager.
C. Project manager.
D. The customer.
一名项目经理被分配负责一个已经执行了两个月的项目。一名团队成员要求更多的时间来完成手头正在做的工作。所需要的额外时间将不会对项目造成延迟,客户已经强调了按照进度计划完成项目的重要性。谁负责批准该要求?
A.高层管理层。
B.职能部门经理。
C.项目经理。
D.客户。

42.To ensure the project team provides the functionality the customer expects in a new piece of software, the PM asks the customer for sign-off on the design criteria. These documents are   .
A)technical specification
B)performance specifications
C)product descriptions
D)quality assurance
为了保证项目团队提供给客户软件产品的功能使客户满意,项目经理让客户在设计标准上签字,这份文档是   。
A)技术规范
B)性能规范
C)产品描述
D)质量保证

43. The quality management plan describes all the following except the   。
A. Method for implementing the quality policy
B. Project quality system
C. Organizational structure, responsibilities,  procedures, processes, and resources needed to implement project quality management  
D. Procedures used to conduct trade-off analyses among cost, schedule, and quality
质量管理计划说明以下各项,除了    。
A 执行质量政策的方法
B 项目的质量体系
C 组织机构,职责,程序,流程,和进行项目质量管理所必需的资源
D 对成本 进度和质量进行权衡分析所依据的程序

44. Quality assurance consists of the   。
A. Activities in the quality system designed to provide confidence that the project will satisfy relevant quality standards
B. Actions taken to increase the effectiveness and efficiency of the project to provide added benefits to the Project stakeholders
C. Identification of the quality standards that are relevant to the project and determination of ways to satisfy them
D. Processes needed to ensure that the project will satisfy the needs for which it was undertaken
质量保证包括   。
A 质量体系中那些旨在确保项目符合相关质量标准的活动
B 为提高项目的效率和效益从而增加项目干系人收益的工作
C 确定与项目有关的质量标准,确定满足标准要求的途径
D 为确保项目达到其需要满足的要求而进行的流程

45. Which of the following is an output of quality control    。
A. Statistical sampling
B. The quality management plan 
C. Work results
D. Process adjustments
以下哪项是质量控制输出    。
A 统计取样
B 质量管理计划
C 工作结果
D 流程调整

46. Work results, an input to quality control, include    。
A. Process results
B. Product results  
C. Process and product results
D. Operational process redesign
作为质量控制的输入项,工作结果包括:   。
A 流程结果                             
B 产品结果
C 流程和产品结果         
D 操作流程的重新设计

47.Contingency plan involves   .
A)defining the steps to be taken if an identified risk event should occur
B)establishing a management reserve to cover unplanned expenditures
C)preparing a stand-alone document that is separate from the overall project plan
D)determining needed adjustments to make during the implementation phase of a project
应急计划涉及   。
A)定义在风险事件发生时应采取的步骤
B)建立管理储备对未计划的支出进行管理
C)准备一个独立于整个项目计划的文件
D)决定在项目执行阶段需要进行的调整

48. Management assigns you to be the project manager of a project that crosses functional lines and is designed to operate at 6-sigma levels. The sponsor has given you cost and schedule requirements. Which of the following would NOT be an appropriate action on your part?
A. Accepting the requirements.
B. Evaluating the project risks.
C. Creating a detailed estimate.
D. Working with the team to come up with a project plan.
管理层任命你为一个跨越职能部门的项目经理,项目将按照六西格玛水平执行。发起人提出了成本和进度计划要求。下述哪项将不是一项合适的行动?
A.接受要求。
B.评估项目风险。
C.制定详细估算。
D.与团队成员一起,制定项目计划。

49. During project execution the project manager and project team will experience performance variances and be required to take corrective actions. These corrective actions may be of assistance to other project managers and should be shared and documented through    。
A. Change control board
B. Steering committee
C. Quantitative risk analysis
D. Lessons learned process
在项目执行期间项目经理和项目团队会出现绩效偏差必须采取纠正行动这些纠正行动可能对其他项目经理有所帮助应该分享并记录归档借助于    。
A. 变更控制委员会
B. 指导委员会
C. 定量风险分析
D. 经验教训学习过程

50.You are managing a project that involves working in various locations. Past projects have failed at one of the field locations. Your INITIAL action should be to   .
A. Increase management reserves for potential problems
B. Identify potential risks and their probability
C. Increase resources at the field location
D. Adjust the scope and close the field office
您正在管理一个涉及在多个地点开工的项目。以往的项目在某个现场已经失败。您最初的行动是   .
A 增加应付潜在问题的管理准备金
B 查明潜在风险及其概率
C 增加现场的资源
D 调整范围和关闭现场办事处

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